The ELCN helps you navigate complex elder care situations.

We are a one-stop shop for elders and families who need guidance and assistance to navigate complex situations. Assistance is provided by credentialed and expert professionals who help you clarify and sort through the medical, insurance and financial aspects of any elder’s unique and challenging situation.

Each service listed below can stand alone or work together to provide solutions to the broader set of problems.

It is rarely just about the health care problem; the living environment, affordability and use of other services are other areas that can aggravate a care situation.

When to call the ELCN?

1. When you are in a crisis situation such as a visit to the emergency room.

2. When you unable to answer the question, “how do I do it?”

3. When you need advice regarding an elder’s ongoing safety and independence.

If you can relate to any of these situations call us at 774-773-0600; we guide and support you through it all.

Do you need a solid plan for now and the future?

This service is for family members who are at odds about the best approach to a care situation:

  1. In-person meeting with an experienced and credentialed RN Geriatric Care Manager (GCM) who is knowledgeable in working with elders and families
  2. This meeting reviews the main problem areas that elders and families face when trying to manage a complex care situation (no client evaluation with this service)
  3. Includes a written summary report
  4. Single flat rate including travel

Initial RN Geriatric Care Management Evaluation. This service is for elders and families who have multiple issues and questions about complex care situations and need a short term and a long term plan:

  1. In-person meeting with an experienced and credentialed RN GCM
  2. A comprehensive 360° evaluation (medical, function, cognition, home safety, finance, legal, insurances and available services with a cost/benefit of each choice)
  3. A comprehensive, quantifiable report with recommendations and referrals
  4. The ability to share information through online mobile dashboards
  5. Flat rate including travel

Ongoing RN GCM. This service is needed when clients and families require continuing professional support:

  1. Require ongoing and objective decision support with complicated and changing care situations
  2. Services can be accessed any time through a contracting process
  3. Downloadable reports (provides a visual report available to identified family members). This report is useful for physician visits and for any unplanned event such as an Emergency Room visit.
  4. Hourly rate applies

Health Club Membership:
Long Term Peace of Mind

This service provides reassurance and peace of mind to hedge against future events:

  1. Elders buy membership that guarantees a “guide at their side” to enable assistance with future health and/or aging challenges
  2. When needed, a professional and licensed RN Geriatric Care Manager knows the personal situation and responds to situations as they arise
  3. When additional services are activated, they are offered at discounted rates
  4. A one-time initiation fee and low monthly rate

Do you need extra help at home?

This service is for elders and families needing in-home services and uses a “five star” quality metric system that represents the standard for private home care services:

  1. All caregivers are certified and experienced (CNA or HHA).
  2. All caregivers are supervised by an experienced RN who reviews the plan of care daily.
  3. Families have access to schedules and information about caregivers online, anytime.
  4. Families are provided ongoing information about care through mobile dashboards (certain conditions apply).
  5. All these services and supports are inclusive with no hidden costs.

This service is for elders and families needing in-home services and uses a “five star” quality metric system that represent the standard for private nursing services:

  1. All nurses are licensed and experienced (RN or LPN and no new graduates).
  2. All nurses are supervised by an experienced home care RN who reviews the plan of care daily.
  3. Families have access to schedules and information about nurses online, anytime
  4. Families are provided ongoing information about care through online portals and mobile dashboards
  5. All these services and supports are inclusive with no hidden costs.

Remote Client Advising

This service provides assistance to employers and company Employee Assistance Programs (EAP) with advice and guidance in complex care situations.

  1. The employer or EAP has a contract in place and employees reach out to set up an appointment to discuss.
  2. Employees receive a set time via phone call, Skype or other method to review issues and discuss solutions

Online Dashboards

This service includes communication technologies that allow clients, families and other providers to share information around client management to avoid duplication and errors:

  1. Online portals to view staff, caregivers and schedules
  2. Mobile dashboards for easy access to ongoing client updates and information
  3. This technology is included for all GCM and nursing clients and at no extra cost with some in-home services (certain conditions apply)

Medication Management

This service is for elders who are forgetful and may have difficulty managing the ongoing medication regimen:

  1. Licensed nurses provide medication assistance with prefills, physician communication and advocacy and education.
  2. Per visit rate applies.

Is a move needed to maintain safety or time to come home from a facility?

This service assists elders who are unable to live safely in their homes and may require a move to another setting; such as moving out of their home to an assisted living residence, a nursing facility, to a family member’s home or across the country to be closer to loved ones:

  1. An RN Geriatric Care Manager provides an initial consult and recommendations including cost/benefit of various options
  2. Reviews quality and provides a short list of options
  3. Connects to another local Case Manager or Geriatric Care Managers at the elder’s destination
  4. Hourly rate applies

This service assists elders transitioning out of a medical setting to home, such as hospital or rehab:

  1. Services needed at discharge are evaluated and managed by a licensed RN Geriatric Care Manager
  2. Services are coordinated with various home care services to ensure a smooth transition
  3. Flat rate including travel

What Families are Saying

Professional, knowledgeable, responsive and caring. Hands down over and above any and all expectations. Available at all times for all questions! I have been so impressed and grateful for the help and guidance through some very difficult times!!
Nancy O, Plymouth, MA
I could not have made it through without your help. My husband was hospitalized so many times, and I was so overwhelmed with all the medical, insurance and financial challenges. Your expert guidance and ability helped us navigate through so many unknown situations. I have recommended you to all my friends.
Mary G, East Bridgewater, MA

Offices in Plymouth – Easton – Falmouth
Contact Us 24/7 – 774-773-0600

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