The ELCN helps you navigate complex elder care situations.

We are a one-stop shop for elders and families who need guidance and assistance to navigate complex situations. Assistance is provided by credentialed and expert professionals who help you identify misinformation, gain clarity and sort through the medical, insurance and financial aspects of an elder’s unique and challenging situation.

Each service listed below can stand alone or work together to provide solutions to the broader set of problems.

It is rarely just about the health care problem; the living environment, affordability and use of other services are other areas that can aggravate a care situation.

When to call the ELCN?

1. When you are in a crisis situation such as a visit to the emergency room.

2. When you unable to answer the question, “how do I do it?”

3. When you need advice regarding an elder’s ongoing safety and independence.

If you can relate to any of these situations call us at 774-773-0600; we guide and support you through it all.

Do you need a solid plan for now and the future?

This service is for family members who are at odds about the best approach to a care situation:

  1. In-person meeting with an experienced and credentialed RN Community Case Manager knowledgeable in working with elders and families
  2. This meeting reviews the main problem areas elders and families face when trying to manage a complex care situation (no client evaluation with this service)
  3. Includes a written summary report
  4. Flat rate including travel

Initial RN Case Management Evaluation. This service is for elders and families who have multiple issues and questions about complex care situations and need a short term and long term plan:

  1. In-person meeting with an experienced and credentialed RN Community Care Manager
  2. A comprehensive 360° evaluation (medical, function, cognition, home safety, finance, legal, insurances and available services with a cost/benefit of each choice)
  3. A comprehensive, quantifiable report with recommendations and referrals
  4. The ability to share information through various online technologies
  5. Flat rate including travel

Ongoing RN Community Case Management. This service is needed when clients and families require continuing professional support:

  1. Require ongoing and objective decision support with complicated and changing care situations
  2. Services can be accessed any time with a contract
  3. Quarterly Snapshot reports (provides a visual report available to identified family members showing changes over a period of time). This report is useful for physician visits and for any unplanned event such as an Emergency Room visit.
  4. Hourly rate applies

Health Club Membership:
Long Term Peace of Mind

This service provides reassurance and peace of mind to hedge against future events:

  1. Elders buy membership that guarantees a “guide at their side” with future health and/or aging challenges
  2. When needed, a professional and licensed RN Community Care Manager knows their personal situation and responds to situations as they arise
  3. When additional services are activated, they are offered at a discounted rate
  4. A one-time initiation fee and low monthly fee

Do you need extra help at home?

This service is for elders and families needing in-home services and uses a “five star” quality metric system that represents the standard for private home care services:

  1. All caregivers are certified and experienced (CNA or HHA and no new grads or PCAs)
  2. All caregivers are supervised by an experienced RN who reviews the plan of care daily through various technologies
  3. Families have access to schedules and information about caregivers online, anytime
  4. Families are provided ongoing information about care through online portals and mobile dashboards
  5. The company is able to staff any case, large or small, with consistent caregivers
  6. All these services and supports are inclusive with no extra costs

This service is for elders and families needing in-home services and uses a “five star” quality metric system that represent the standard for private nursing services:

  1. All nurses are licensed and experienced (RN or LPN and no new grads)
  2. All nurses are supervised by an experienced home care RN who reviews the plan of care daily through various technologies
  3. Families have access to schedules and information about nurses online, anytime
  4. Families are provided ongoing information about care through online portals and mobile dashboards
  5. The company is able to staff any case, large or small, with consistent nurses (per visit or hourly)
  6. All these services and supports are inclusive with no extra cost

Need help organizing & sharing information?

This service includes online hosting of documents on a secure portal (HIPAA compliant) that can be accessed anytime from anywhere. Common documents include:

  • Durable Power of Attorney (DPA)
  • Health Care Proxy (HCP)
  • MOLST and DNR
  • Other documents
  • Included with any service selection at no extra cost

This service includes communication technologies that allow clients, families and other providers to share information around client management to avoid duplication and errors.

  1. Online portals to view staff, caregivers and schedules
  2. Mobile dashboards for easy access to ongoing client updates and information
  3. This technology is included at no extra cost with certain in-home services

Medication Management

This service is for elders who are forgetful and may have difficulty managing the ongoing medication regimen:

  1. Licensed nurses provide medication assistance with prefills, physician communication and advocacy and education
  2. Includes the setup of an easy-to-use app (iPhone & Android compatible) for managing medications that can be downloaded and installed on a smartphone or tablet
  3. Per visit rate applies

Is a move needed to maintain safety or time to come home from a facility?

This service assists elders who are unable to live safely in their homes and may require a move to another setting; such as moving out of their home to an assisted living residence, a nursing facility, to a family member’s home or across the country to be closer to loved ones:

  1. An RN Community Case Manager provides an initial consult and recommendations including cost/benefit of various options
  2. Reviews quality and provides a short list of options
  3. Connects to another local Case Manager or Geriatric Care Manager at the elder’s destination
  4. Hourly rate applies

This service assists elders transitioning out of a medical setting to home, such as hospital or rehab:

  1. Services needed at discharge are evaluated and managed by a licensed RN Community Case Manager
  2. Services are coordinated with various home care services to ensure a smooth transition
  3. Flat rate including travel

What Families are Saying

Professional, knowledgeable, responsive and caring. Hands down over and above any and all expectations. Available at all times for all questions! I have been so impressed and grateful for the help and guidance through some very difficult times!!
Nancy O, Plymouth, MA
I could not have made it through without your help. My husband was hospitalized so many times, and I was so overwhelmed with all the medical, insurance and financial challenges. Your expert guidance and ability helped us navigate through so many unknown situations. I have recommended you to all my friends.
Mary G, East Bridgewater, MA

Offices in Plymouth – Easton – Hyannis
Contact Us 24/7 – 774-773-0600

Your Name (required):

Phone (required):

Your Email:

Town where care is needed:

What type of service are you interested in?